Terms of service

 

Terms of Service

Overview

Welcome to PawClear™.

This website is operated by PawClear™. Throughout the site, the terms “we”, “us”, and “our” refer to PawClear™. PawClear™ offers this website, including all information, tools, products, and services available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, placing an order, or interacting with our Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

To use certain parts of our Service, including browsing our online store or purchasing products, you may be required to provide certain information such as your name, email address, billing address, shipping address, payment information, and other order-related details.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You may not transfer, sell, assign, or authorize any other person to use your account without our permission.

Section 2 - Our Products

We make every effort to display our products as accurately as possible in our online store. However, we cannot guarantee that your device’s display of any product color, image, size, or detail will be completely accurate.

Product images are for illustration purposes only. Actual product appearance may vary slightly due to lighting, screen settings, product updates, or manufacturing variations.

We do not guarantee that any product or service purchased from us will meet your exact expectations or match the images displayed on our website exactly.

All product descriptions, prices, and availability are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit the quantities of any products or services we offer.

Section 3 - Orders

When you place an order through our website, you are making an offer to purchase the selected product or products.

PawClear™ reserves the right to accept or reject your order for any reason, including but not limited to product availability, pricing errors, payment issues, suspected fraud, incorrect shipping information, or other order-related concerns.

Your order is not considered accepted until we have confirmed and processed your payment.

Please review your order carefully before submitting it. Once an order has been accepted and processed, we may not be able to cancel or modify it.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided at the time the order was placed.

Returns and exchanges are subject to our Return & Refund Policy.

You agree that any products purchased from PawClear™ are for personal or household use only and not for commercial resale or export.

Section 4 - Pricing and Billing

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product will be the price displayed at the time you place your order and will be included in your order confirmation email.

Unless otherwise stated, prices shown on our website do not include taxes, shipping fees, handling fees, customs duties, import fees, or other charges that may apply.

You agree to provide current, complete, and accurate payment and billing information for all purchases made through our store. You also agree to promptly update your information, including your email address, billing address, shipping address, and payment details, so that we can complete your transaction and contact you when needed.

You represent and warrant that:

  1. The payment information you provide is true, correct, and complete.
  2. You are authorized to use the payment method provided.
  3. Your payment provider will honor the charges.
  4. You will pay all charges incurred by you, including product prices, shipping fees, handling fees, taxes, customs duties, and any other applicable fees.

Section 5 - Shipping and Delivery

We aim to process and ship orders as quickly as possible. However, all shipping and delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs clearance, incorrect shipping information, weather, public holidays, logistics issues, or other circumstances beyond our control.

Once an order has been handed over to the shipping carrier, the risk of loss or damage may pass to you, depending on applicable laws and carrier policies.

Customers are responsible for ensuring that the shipping address provided is accurate and complete. We are not responsible for orders lost or delayed due to incorrect or incomplete shipping information provided by the customer.

International orders may be subject to customs duties, import taxes, or other fees charged by the destination country. These charges are the responsibility of the customer.


Section 6 - Intellectual Property

All content on this website, including but not limited to trademarks, brand names, logos, text, images, graphics, product photos, product descriptions, videos, audio, website design, layout, and overall appearance, is owned by or licensed to PawClear™, its affiliates, partners, or licensors.

These materials are protected by intellectual property laws, including copyright, trademark, and other applicable laws.

You may use our website and services for personal and non-commercial use only.

Without our prior written permission, you may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or commercially exploit any material from our website.

The PawClear™ name, logo, product names, designs, slogans, and branding are trademarks or brand assets of PawClear™. You may not use them without our prior written consent.

Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify Inc. All other names, logos, product names, service names, designs, and slogans appearing on this website are the trademarks of their respective owners.


Section 7 - Optional Tools

We may provide you with access to third-party tools which we do not monitor, control, or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind.

We shall have no liability arising from or relating to your use of optional third-party tools.

Your use of any optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms provided by the relevant third-party provider.

We may also offer new services, features, tools, or resources in the future. Such new features shall also be subject to these Terms of Service.


Section 8 - Third-Party Links

Our website may contain links to third-party websites, tools, apps, services, or resources that are not owned or controlled by us.

We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of any third-party websites or services.

If you choose to access third-party websites or services, you do so at your own risk.

We are not liable for any harm, damages, losses, or issues related to your use of third-party websites, products, services, resources, or content.

Please carefully review the policies and terms of any third-party provider before engaging in any transaction.


Section 9 - Relationship with Shopify

PawClear™ is powered by Shopify, which enables us to provide our online store and related services.

However, any sale or purchase made through our store is made directly between you and PawClear™.

By using our Service, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and PawClear™, including but not limited to product quality, fulfillment, shipping, returns, refunds, injuries, losses, damages, or any issues arising from your purchase.

You hereby release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your purchase from PawClear™.


Section 10 - Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy.

By using our Service, you acknowledge that you have read and understood our Privacy Policy.

Because our store is hosted by Shopify, Shopify may process personal information related to your visit, use of our website, and purchases made through our store in order to provide and improve the e-commerce services.

Information submitted through our website may be transferred to Shopify and other third-party service providers, which may be located outside your country of residence.

Please review our Privacy Policy for more details about how we collect, use, store, and protect your personal information.


Section 11 - Feedback

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, comments, proposals, plans, photos, videos, testimonials, or other feedback to us, you grant PawClear™ a worldwide, royalty-free, perpetual, sublicensable, and transferable right to use, reproduce, modify, publish, translate, distribute, display, and otherwise use such feedback for any purpose, including commercial and marketing purposes.

We are not obligated to:

  1. Keep any feedback confidential.
  2. Pay compensation for any feedback.
  3. Respond to any feedback.

You agree that your feedback will not violate any rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You also agree that your feedback will not contain unlawful, abusive, defamatory, obscene, misleading, or harmful content, or any computer virus or malware.

You are solely responsible for any feedback you provide and its accuracy.


Section 12 - Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

We are not obligated to update, amend, or clarify information on the website, except as required by law.


Section 13 - Prohibited Uses

You may use our website and Service only for lawful purposes.

You agree not to use the website or Service:

  1. For any unlawful, fraudulent, or malicious purpose.
  2. To violate any international, federal, provincial, state, or local laws or regulations.
  3. To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  4. To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against any person.
  5. To submit false or misleading information.
  6. To upload or transmit viruses, malware, or any other harmful code.
  7. To send spam, phishing messages, unsolicited promotions, chain letters, or similar materials.
  8. To impersonate any person or entity.
  9. To interfere with or disrupt the security, functionality, or operation of the website.
  10. To collect or track the personal information of others.
  11. To scrape, copy, crawl, harvest, or extract data from the website using automated tools, bots, spiders, or similar technologies.
  12. To bypass or interfere with security features of the website or any related service.

We reserve the right to suspend, disable, or terminate your access to the Service if we believe you have violated any part of these Terms of Service.


Section 14 - Termination

We may terminate or suspend your access to our Service at any time, without notice, if we believe you have violated these Terms of Service or if we otherwise determine it is necessary to protect our business, customers, partners, or website.

You will remain responsible for all amounts due up to and including the date of termination.

The sections relating to intellectual property, feedback, termination, disclaimers, limitation of liability, indemnification, severability, waiver, entire agreement, governing law, privacy, and any other provisions that by their nature should survive termination shall continue to apply after termination.


Section 15 - Disclaimer of Warranties

The information provided through our Service is for general informational purposes only.

We do not guarantee that the information available on our website is accurate, complete, reliable, current, or error-free.

Your use of the Service and any products purchased through the Service is at your own risk.

Unless otherwise expressly stated by PawClear™, the Service and all products delivered to you through the Service are provided “as is” and “as available” without any warranties, representations, or conditions of any kind, either express or implied.

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.


Section 16 - Limitation of Liability

To the fullest extent permitted by applicable law, PawClear™, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, suppliers, licensors, and Shopify and its affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.

This limitation applies to damages arising from your use of the Service, any product purchased through the Service, or any other claim related to your use of the Service or any product.

Some jurisdictions do not allow the exclusion or limitation of liability for certain damages, so the above limitations may not apply to you.


Section 17 - Indemnification

You agree to indemnify, defend, and hold harmless PawClear™, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, suppliers, and representatives from any claim, demand, loss, liability, damage, or expense, including reasonable attorneys’ fees, arising out of or related to:

  1. Your breach of these Terms of Service.
  2. Your violation of any law or third-party rights.
  3. Your use of the Service.
  4. Your misuse of any product purchased from us.
  5. Any false, inaccurate, or misleading information provided by you.

We reserve the right to control the defense and settlement of any claim for which you are required to indemnify us, and you agree to cooperate with us in defending such claims.


Section 18 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.


Section 19 - Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or in relation to the Service, constitute the entire agreement and understanding between you and PawClear™.

These Terms replace any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.


Section 20 - Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms of Service without our prior written consent.

We may assign, transfer, or delegate these Terms of Service and our rights and obligations without your consent or notice.


Section 21 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction where PawClear™ operates, without regard to conflict of law principles.

By using our Service, you agree to submit to the jurisdiction of the relevant courts for the resolution of any disputes.


Section 22 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Section 23 - Contact Information

If you have any questions about these Terms of Service, please contact us at:

PawClear™
Email: chialong83000@hotmail.com
Business Address: Available upon request
Phone Number: Available upon request
Business Registration Number: Not applicable
VAT / Tax Number: Not applicable